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Sturgeon to launch NHS one-stop advice service

3 August 2010

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The new NHS one-stop health advice service will be launched by Scottish Health Secretary Nicola Sturgeon today.

The website and non-emergency telephone helpline is designed to give people across Scotland the chance to get general advice on a number of health issues. These include everything from alcohol consumption to finding a dentist.

Plans are also in place to launch a face-to-face information centre, although a date is yet to be set for that to happen.

The new service, which comes at a cost of £550,000, will be run by NHS 24.

It will compliment the service already in place for callers who have symptoms and are seeking advice on treatments.

The website,, also provides a health A to Z of illnesses and answers to common questions such as on sexual and mental health matters.

Ms Sturgeon (pictured) will receive a demonstration of the new service in Glasgow before she chairs the NHS 24 annual review.

She said: “It will allow people to access trusted information where they need it, when they need it and how they need it.”

The NHS 24 annual review will be followed by a public question and answer service.

NHS Inform