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NHS partnership embraces dictation technology

22 June 2009

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An independent NHS partnership has started using BigHand digital dictation workflow software to allow GPs to submit patient data instantly.

The University Health Centre in Edinburgh will use the technology to facilitate instant submission of dictations to secretaries for immediate transcription.

The work allows secretaries to see at a glance the status of each individual and provide accurate timescales to patients requiring further information.

The system will allow letters that need to be sent out to patients urgently to be produced and issued on time as well as making administration work more streamlined.

Anne-Marie Fraser, IT manager at University Health Centre, said: “The ability to prioritise dictations makes life a lot easier; secretaries are alerted when an urgent dictation is added to the system and can get to work on it immediately.”

BigHand’s digital dictation and voice technology is already used at a number of NHS trusts, incorporating more than 1,000 users at Sheffield Teaching Hospitals NHS Foundation Trust and 700 users at The Mid Yorkshire Hospitals NHS Trust.

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