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Heatwave text alert service revealed

23 July 2013

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Heatwave help text messages were sent to patients in the hopes of reducing A&E attendance in one area. 

Technology currently used to send text reminders from practices in Wolverhampton CCG was used to give clear instructions on what to do in the hot weather. 

A message template created by information management and technology (IM&T) company MJog targeted relevant patients on surgeries lists. 

Sheila Gregory, head of IM&T project implementation at Wolverhampton CCG said: “[This was] the quickest method to enable us to meet our CCG objectives of being dynamic, responsive and innovative. 

“We see this text message as a key part of educating the local population about how to respond in the current heatwave.”

The service aims to quickly and efficiently communicate essential health advice to a wide patient audience.