This article has been provided and sponsored by Quality Compliance Systems
The CQC has updated its guidance in relation to meeting duty of candour regulations. The updated guidance makes it clear as to what providers need to do to meet the requirements of the regulation and also explains the circumstances in which it must be applied.
In this episode of the QCS General Practice Podcast, Tracy Green, Head of Primary Care, and Alison Lowerson, GP Policy Lead, will be discussing CQC guidance, demonstrating how to instil a culture of duty of candour, and explaining why saying sorry is not admitting fault when something goes wrong.
