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MiP Birmingham 2011 – presentation slides

5 October 2011

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Here are the slide presentations from the recent Birmingham 2011 Management in Practice Event on 4 October in PDF format for you to download and view at your leisure. (Adobe reader required – click here to download it for free.)

Keynote speech
Dr James Kingsland

President, National Association of Primary Care

James discussed the need for NHS reform, its potential impact on general practice and the role of practice managers in England in increasing the efficiency of primary care.

Streamlined operations: releasing time for a more productive general practice
Elizabeth Wilson

Practice Nurse Adviser, Productive General Practice Programme, NHS Innovation for Innovation and Improvement

Elizabeth outlined the major features of the Productive General Practice programme and the gains that practice managers can start making now.

Maximising practice income in challenging times
Jill Burke

Business Development Manager, Quality Medical Solutions Ltd

Jill looked at ways practices could increase their income at a time of increased pressures on practice finances.

Is your workforce ‘fit for transition?’

Rachael Heenan

Partner, Beachcroft LLP

Rachael looked at contractual obligations of employers and HR matters including recruitment, retirement and long-term staff absence. She also covered aspects of staff management while minimising risk, cost and liabilities to your practice.

Case study from local clinical commissioning group
Dr George Solomon

GP Lead, Black Country GP Consortium

George discussed how the CCG in his area was set up, its structure, adapting to changes in policy and implications of CCGs for practices and practice management.

Supporting commissioning
Caroline Kerby

Managing Partner, Brentfield Medical Centre; NHS Practice Management Network

Caroline discussed the practical knowledge and skills practice managers need for successful commissioning.

The GP sector – a bank’s perspective

Ian Hardcastle and Zeshan Shafiq


Ian and Zeshan advised on efficient management of finances in your practice.

Abolishing practice boundaries: implications for general practice
Dr Robert Morley

BMA GPC Regional Representative, Birmingham and Solihull

Robert looked at the issues created by the removal of practice registration boundaries and what it will mean for practices and patients.

The importance of staff education and how it fits with current reforms
Louise Toner and Tony Whittle

Birmingham City University

Louise and Tony discussed developing the practice workforce through higher education.

Training workshops

What good governance looks like

Corinne Slingo and Ray Tarling


This session looked at defining collective and individual accountability, liability and governance, and discussed conflicts of interest, being held to account by a regulator and the perils of transitional arrangements and virtual organisations.

Pension changes – and how it affects you
Brenda Durrant and Karen Wyndham-Webb
Price Bailey LLP

Brenda and Karen gave a practical guide to the new Auto Enrolment and Qualifying Workplace Pensions legislation affecting employers from 2012 onwards.

Using behavioural change to reduce DNA rates
Debbie Wilkins
Practice Manager, Wheatfield Surgery

Debbie discussed her experience of a study looking at how to reduce DNAs by introduce interventions to actively involve the patient in making their appointments.