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CQC update: two more practices put into special measures

23 November 2015

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The Care Quality Commission (CQC) has placed two more practices into special measures, one in Huddersfield and another in Essex.

In Huddersfield, the practice called Dr Butt and Partner was inspected in August 2015, and while the CQC recognised that there had been “considerable efforts to make improvements to the service in recent months”, the practice was deemed inadequate and placed into special measures.

The provider needed to ensure induction processes are in place for new and locum staff, and that staff receive training and supervision relevant to their role such as, health and safety training, basic life support, safeguarding vulnerable adults and children and infection prevention and control.

It also needs to ensure clinical records are adequately maintained, and records used for the management of the practice are accurate, up to date and secure.

“The CQC is working closely with the local Clinical Commissioning Group and NHS England to support the practice while it addresses the issues identified by the inspection,” the CQC said.

Similarly, The Stansted Surgery Practice – which provides medical services to approximately 9,000 local people in Essex – was placed into special measures following an inspection in April.

The CQC said that recruitment procedures must be established in order to confirm that people employed are suitable for the role for which they are employed, and some patients the inspectors spoke with said they experienced “unacceptable waits” for some appointments.

In response, Janet Williamson, deputy chief inspector of general practice in CQC’s central region said:  We will continue to monitor this practice and we will inspect again in six months to check whether improvements have been made. I am hopeful that the practice will do what is required for the sake of its patients, but if we find that the service remains inadequate, we will consider taking further action.