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CQC singles out non-compliant GP

26 September 2013

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The Care Quality Commission (CQC) has warned a GP from Manchester that he must make ‘urgent improvements’ or face further enforcement action. 

Dr Michael Florin’s surgery in Greater Manchester failed to meet 13 of the CQC’s national standards for quality when inspected in June 2013. 

On previous visits Dr Florin had said he would improve his practice by April 2013. 

According to the CQC, the practice must improve records management, medicines management and storage, improve cleanliness and strengthen infection control systems as well as improving policies, procedures and staff training in a number of areas. 

Malcolm Bower-Brown, regional director of CQC in the North said: “When we registered Dr Florin’s practice earlier this year, it was on condition that the provider addressed a number of shortfalls against the national standards of quality and safety. We were told that these improvements would be in place by April this year.

“It is a matter of real concern that, following our inspection in June, the surgery was still not meeting 13 of these standards.  We have told Dr Florin that he needs to take urgent action to address these issues.  

“We will return unannounced in the near future to check that Dr Florin has made the changes required and will not hesitate to take further regulatory action if required.”

Dr Michael Florin said: “Naturally, we are disappointed with the outcome of the recent CQC inspection of the practice and the conclusions of the report which have been published today. I became the sole partner at the practice 18 months ago, and since that time I have taken steps to update many of the practice administration and IT systems.

“We will continue to work hard to ensure the issues raised in the report are addressed and have established an action plan to ensure this is done as soon as possible. Our priority is safe patient care, and I would emphasise that the inspection made no criticism of the clinical care provided.” 

Dr Florin will submit a document to the CQC by 1 October 2013 detailing how he will become compliant.