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Managing patient communication for QOF Indicators with deadlines

10 August 2022

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QOF was updated in Spring 2022 and contained no new indicators and no significant alterations to the existing ones. However, Covid levels are increasing, a new wave is expected, and GPs are being presented with new information about a possible further vaccination programme in the Autumn. As situations continue to change, now is a good time to be mindful of the QOF Indicators that carry a deadline, and keep a tight watch on patients with long-term conditions that may be affected by Covid.

Where to start with time-sensitive Indicators?

Asthma and heart failure patients, for example, have an Indicator of action within six months of diagnosis for further exploratory testing and monitoring. A diagnosis of depression or cancer have similar timely follow up Indicators, as does referral to a diabetes education programme for patients experiencing the disease. COPD also has referral criteria with strict deadlines.

Importantly, there are also strict Indicators on Vaccinations and Immunisations, particularly for children of between 8 months and five years requiring the full vaccination schedule, and the shingles vaccine for those between the ages of 70 and 79.

Practices should also be providing timely care to the patient cohort with personalised care adjustments, such as spirometry and echocardiograms, smoking cessation, and so forth.

Managing patient communication and flow of care with Mjog

Mjog by Livi’s remote tools for care are accessible from any location to ensure that practices and patients can keep apace with modern requirements and offer the safest ways to treat conditions. As the cost of living increases, digital care is becoming preferable for some of our most vulnerable groups, so tools such as online patient questionnaires and remote monitoring and virtual ward data collection is ever more pertinent.

Mjog’s batch messaging system, which allows your practice to target groups of patients with specific information and treatment pathways, can assist with time-sensitive Indicator groups. Batch messaging increases the likelihood of completing reviews for patients with diabetes and asthma, and decreases the likelihood of missed appointments.

We help more than 4,000 practices engage with patients every day, through our intuitive, flexible, and scalable solution that helps practices engage with their patients at scale.

Our appointment reminders are flexible and customisable for your practice needs. Set different reminders for each patient, clinic and appointment type, and our messaging system can handle large amounts of patient data with ease. Communicate with patients instantly, and save valuable time for your team.

Turning to a solution such as Mjog by Livi for patient communication before the difficult colder months could help practices stay ahead of schedule.

To find out how Mjog by Livi can help your practice, and to request a demo, please email [email protected]. If you’re an existing customer, our great product and features are accessible when you log in to our platform.

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