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How can you ensure your practice hits its QOF targets?

15 June 2022

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The Quality and Outcomes Framework (QOF) has a major role to play in establishing practice income. But with the landscape of primary care changing over the past two years, it’s more important than ever for practices to be hitting as many QOF targets as possible to maximise income. The Mjog platform by Livi is one tool that can help practices up and down the country to hit QOF targets. Discover how below.

What is QOF?

The Quality and Outcomes Framework (QOF) is a voluntary annual reward and incentive programme for all GP practices in England, detailing practice achievement results.

What is the Mjog platform?

Mjog by Livi is intuitive, flexible and scalable software that supports both general practice and secondary care to give patients the best possible health outcomes. They currently help around 4,000 practices engage with patients every day.

How can Mjog help practices hit QOF targets?

There are a number of ways in which Mjog can help practices hit QOF targets.

The NHS Friends and Family Test (FFT), created to help service providers and commissioners understand whether patients are happy with the service provided, was reintroduced into the GP contract from April 2022 following a break over the Covid-19 pandemic.  

Through Mjog, practices can send out FFT messaging after an appointment via SMS, voice or email messaging. There is also an app to enable practices to get patients’ feedback before leaving the surgery.

Mjog’s batch messaging and remote monitoring questionnaires also enable practices to engage with patients that have particular needs, which can help to manage their long-term conditions.

Its appointment reminders are flexible and customisable for your practice needs, allowing you to set different reminders for each patient, clinic and appointment type. Meanwhile, the messaging system can handle large amounts of patient data with ease. All of this enables practices to communicate with patients instantly, saving valuable time for your team.

A post-Covid dynamic service

The pandemic has proven that healthcare doesn’t just involve going into a practice and having a face-to-face conversation with your GP. It’s a dynamic, ongoing conversation, and technology needs to reflect that. From a practice point of view, using tech also saves time and money.

You can automate information gathering that usually takes a long time so during a face-to-face consultation with your patients, you can spend it talking about what matters the most, their health.

Mjog supports general practice and secondary care with industry-leading software that empowers healthcare professionals to give their patients the best possible health outcome and, in turn, make the QOF process more efficient.

Click here to find out how Mjog can support your practice’s needs.

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